FAQs
OUR PRODUCTS
How are your products made?
All our products are made with the highest quality of all-natural ingredients, carefully produced in small batches to retain as much of their beneficial nutrients. They are made without any preservatives and contain NO artificial flavors or colors.
Do your products have to be refrigerated?
Yes, our products are made without any artificial preservatives and take advantage of their natural low-Ph to preserve the food. We recommend that they be refrigerated from the time of purchase. Please refrigerate even prior to opening the bottle.
What is the shelf life of your products?
We recommend a 6-month shelf life for our products purchased directly from us provided they are refrigerated after purchase. For products purchased at the store please refer to “Use By” date and keep refrigerated.
Are your products Gluten Free?
Yes, all our products are made with ingredients that are gluten free. Our products are allergy friendly too as they do not have any diary, soy or nuts.
Can I use your products if I have an allergy?
All the ingredients in our product are listed on our label. Please refer to that label to determine if our product is suitable for your needs.
What are Pulses?
Pulses are the edible seeds of plants in the legume family. They grow in pods and come in a variety of shapes, sizes, and colors. They are rich in proteins and fiber and an excellent source of folate, potassium, and Iron.
Why do we use Expeller Pressed Canola Oil?
We use only Organic NON-GMO Expeller pressed canola oil which is produced by using a press to physically squeeze the oil out of the seed. There are NO solvents or chemicals used in the process. Canola oil is widely considered as a healthy oil as it is high in monounsaturated fat and has a significant level of polyunsaturated omega 3. Monounsaturated fats can improve cholesterol levels and lower your risk of heart disease and stroke.
What are the best ways to enjoy your Honey Ginger Dressing?
Our dressing perfectly balances the sweetness of honey and ginger with the zest of tamarind, spices, and herbs that can turn a simple salad into a gourmet treat. Along with its scrumptious flavor, the consistency makes for a delicious dipping sauce. Its texture and flavors also make it great to use as a marinade, or to stir fry, sauté, roast and even grill your favorite meats and vegetables. Check out our recipe page and see some of the many ways it can be used in your daily cooking across a variety of cuisines.
What are the best ways to enjoy your Ginger Spread?
The spread is smooth with a delectably sweet and tangy flavor made from the goodness of ginger, tamarind, and spices. It has a well-balanced flavor that will perfectly complement your meats and veggies in your favorite sandwiches. Great to pair with crackers, cheese, veggies, and fruits for a healthy snack. The spread is also a wonderful marinade for meats or add a dollop to your curries, soups, stock, broths, or to sautés to flavor up the veggies or meats. You will find just a few of the many ways our Ginger Spread can be readily incorporated into your meals on our recipe page.
SHOPPING WITH US
What payment methods do you accept?
For your security all our transactions are processed through Stripe. They accept VISA, Mastercard, Discovery, AMEX, CUP, JCB AND Discover & Diners.
How are your products packaged?
Our products are packaged in glass bottles (100% recyclable), sealed and capped.
How are your products shipped?
We ship all our products using USPS priority mail or UPS with ice packs. Our products will not spoil in transit as they are factory sealed. However please promptly refrigerate on receipt.
How do I track my order?
When you place your order, you will receive a confirmation email within 48 hours. After your order ships, we will send you a tracking number, which allows you to monitor your delivery status online. Note it could take up to 7-10 business days to receive your order.
What is your return policy?
We do not accept returns of opened or used products. For unopened products please contact us at info@nalskitchen.com .
Where can I buy your products other than online?
You can find all the stores we are sold in on the “Find Us” tab on our website. Follow our social media platform (facebook: @nalskitchenllc and Instagram: @nalskitchen) to hear about all the farmers and artisan markets we participate in.